Shipping policy

After payment confirmation, we begin sourcing your products. Processing usually takes 1–3 business days. Some products may require additional sourcing time.

We use durable, secure packaging to ensure your groceries and products arrive in perfect condition.

We consolidate and ship orders from the UK using trusted international partners (air and sea freight and courier delivery).

Delivery to Ghana typically takes 4–6 weeks, depending on location and customs processing. Times may vary during public holidays or carrier delays.

All customs duties, taxes and import fees are included in the price you pay at checkout. You will never be asked to pay extra customs charges on delivery.

You receive email updates throughout — order received, purchased, shipped (with a tracking number), customs cleared, out for delivery and delivered.